This title slide is titled "PML Technology Updates" and features a subtitle "Board Meeting Edition with Enhanced Infographics." It introduces a specialized edition of technology updates tailored for a board meeting, incorporating improved visual infographics.

PML Technology Updates

Board Meeting Edition with Enhanced Infographics

Source: Board Meeting Edition

This section header slide is titled "PML - Technology Updates" and introduces the "Executive Summary" as section 01. It features the subtitle "Key Technology Updates and Strategic Priorities Overview," providing a high-level preview of major tech advancements and strategic focuses.

PML - Technology Updates

01

Executive Summary

Key Technology Updates and Strategic Priorities Overview

Source: Enhance the presentation 'PML - Technology Updates' for a board meeting.

The platform scaled impressively with 35% YoY user growth to 5M active accounts and 50% transaction volume surge to a $2B quarterly peak. Customer experience improved via 99.99% uptime, a 92/100 CX score from AI personalization, and 85% self-service adoption that cut support tickets by 40%.

Platform Scale & Customer Experience

• Platform users grew 35% YoY to 5M active accounts
• Transaction volume surged 50% to $2B quarterly peak
• Uptime achieved 99.99% with zero major incidents
• CX score rose to 92/100 via AI personalization
• Self-service adoption hit 85%, reducing support tickets 40%

Source: PML - Technology Updates

The slide highlights key achievements in financial discipline, including a 25% cost reduction through optimization initiatives, $15M in annual savings from streamlined operations, 40% efficiency gains via tech upgrades, and an 18% cut in overhead from non-core expenses. These stats demonstrate strong cost optimization efforts across the organization.

Financial Discipline & Cost Optimization

• 25%: Cost Reduction

Achieved through optimization initiatives

• $15M: Annual Savings

From streamlined operations and efficiencies

• 40%: Efficiency Gains

Improved processes via tech upgrades

• 18%: Overhead Cut

Targeted reductions in non-core expenses Source: PML - Technology Updates

The slide on Governance Risk & Compliance outlines key risks like cyber threats, data privacy issues, and operational disruptions, mitigated through advanced encryption, regular audits, AI-driven monitoring, and robust contingency plans. It also details a compliance framework adhering to GDPR, SOX, and ISO 27001 standards, supported by policy governance, automated reporting, third-party audits, and continuous training.

Governance Risk & Compliance

Source: PML - Technology Updates

The "Forward Outlook - The Innovation Roadmap" slide outlines six key future features: AI-Powered Automation boosting efficiency by 40% by Q3 2025, Cloud Migration for scalability by 2026, Advanced Cybersecurity with zero-trust architecture mid-2025, Omnichannel Experience via PWAs through 2026, Sustainable Tech Stack with green data centers by end-2025, and Edge Computing Expansion for real-time analytics by Q1 2026. This feature grid presents a clear timeline for technological advancements enhancing efficiency, security, and sustainability.

Forward Outlook - The Innovation Roadmap

Source: PML - Technology Updates

The agenda slide outlines five key topics: Executive Summary with strategic priorities, Platform Scale & Customer Experience focusing on infrastructure and user satisfaction, Financial Discipline & Cost Optimization for efficiency, Governance, Risk & Compliance frameworks, and Forward Outlook on the innovation roadmap. It provides a structured overview of highlights, operations, finances, risks, and future initiatives.

Agenda

1. Executive Summary

Key highlights and strategic priorities overview.

2. Platform Scale & Customer Experience

Scaling infrastructure and enhancing user satisfaction metrics.

3. Financial Discipline & Cost Optimization

Cost control measures and financial efficiency strategies.

4. Governance, Risk & Compliance

Regulatory adherence and risk management frameworks.

5. Forward Outlook - Innovation Roadmap

Future technology initiatives and innovation pathways ahead. Source: PML - Technology Updates

The slide outlines next steps including reviewing the innovation roadmap, implementing Q3 cost optimizations, strengthening GRC frameworks, and scheduling a follow-up briefing next month. It closes with a "Forward together" message, a call to share questions and insights, and thanks for attention.

Next Steps & Q&A

<ul> <li>Review innovation roadmap and prioritize key initiatives</li> <li>Implement cost optimization measures for Q3</li> <li>Strengthen GRC frameworks across all platforms</li> <li>Schedule follow-up executive briefing next month</li> </ul>

Closing Message: Forward together.

Call to Action: Share your questions and insights now.

Thank you for your attention

Source: PML - Technology Updates