The slide "Variance Drivers (Oct–Dec 2025)" outlines internal factors like staff redeployment disrupting operations, low lead conversion, and misaligned incentives that contributed to a post-festive performance dip. External drivers include intensified competition eroding market share, gold price fluctuations, liquidity constraints, and festive fatigue slowing customer engagement.
Variance Drivers (Oct–Dec 2025)
| Internal Drivers | External Drivers |
|---|
| Staff redeployment disrupted operations; low lead conversion hampered new sourcing; incentive skew misaligned sales focus, contributing to post-festive performance dip. | Intensified competition eroded market share; gold price fluctuations deterred pledges; liquidity constraints limited disbursements; festive fatigue slowed customer engagement. |
Source: NBFC Business Performance Review | April–December 2025
Speaker Notes
Highlight internal factors as controllable levers for quick wins, while framing external pressures as market realities requiring strategic adaptation.