BCM Program & Risk Assessment: Al Wahda Mall

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WAHDA MALL 🟦 Slide 1: Title Slide BCM Program & Risk Assessment Organization: Al Wahda Mall Your Name + Student ID Course: BCM201 🟦 Slide 2: Introduction Simple points: Al Wahda Mall is a major shopping destination in Abu Dhabi Offers retail, dining, and entertainment services High daily visitors β†’ needs strong business continuity planning 🟦 Slide 3: Activities (BIA) Write 5 activities + label them: Retail operations (Main) Food court services (Main) Security management (Support) Facility maintenance (Support) Parking management (Support) 🟦 Slide 4: Critical Services (Part 1) Pick 3 important services: Retail shopping services Food & beverage services Security services 🟦 Slide 5: Critical Services (Justification) Explain WHY they are important: Retail β†’ main source of revenue Food services β†’ attract customers & increase stay time Security β†’ ensures safety of visitors and stores 🟦 Slide 6: Dependencies External (2): Electricity supply (from government) Suppliers/vendors Internal (3): Employees (staff) IT systems (payment systems, CCTV) Facility infrastructure (AC, elevators) 🟦 Slide 7: Risks (Important slide ⚠️) 3 detailed risks (NOT generic): Fire in food court β†’ stops operations + safety risk Power outage β†’ shuts shops, payment systems fail Cyberattack on payment systems β†’ disrupts transactions 🟦 Slide 8: Real Case (Same Industry) Give examples: Natural risk: Flooding affected malls β†’ access issues Human risk: Cyberattack on retail systems β†’ payment disruption (Keep it simple, no need big details) 🟦 Slide 9: Risk Treatment Pick 2 risks and solve them: Fire β†’ install fire alarms + emergency training Cyberattack β†’ strong cybersecurity systems + backups 🟦 Slide 10: Conclusion BCM is important for mall operations Helps reduce risks and ensure business continuity Protects customers, staff, and revenue πŸ”₯ IMPORTANT TIPS (so you get high marks) Keep sentences short and clear Don’t write paragraphs β†’ use bullet points Add simple icons or images Mention NCEMA 7000 once in intro or conclusion πŸ“š REFERENCES (APA Style) Use these in your last slide: National Emergency Crisis and Disasters Management Authority (2019). NCEMA 7000: National Standard for Business Continuity Management. Abu Dhabi, UAE. Al Wahda Mall (n.d.). About Al Wahda Mall. https://www.alwahdamall.ae International Organization for Standardization (2019). ISO 22301: Security and resilience β€” Business continuity management systems. Ready.gov (n.d.). Business Continuity Planning Suite. https://www.ready.gov/business IBM (2023). What is Cybersecurity? https://www.ibm.com ✍️ IN-TEXT CITATIONS (PUT INSIDE SLIDES) Use them like this: 🟦 Example 1 (Introduction slide) Business continuity is important for organizations (NCEMA, 2019) 🟦 Example 2 (Activities / Services) Malls depend on multiple services to operate effectively (Al Wahda Mall, n.d.) 🟦 Example 3 (BCM / Risk) BCM helps reduce disruption and maintain operations (ISO, 2019) 🟦 Example 4 (Risks / Cyberattack) Cybersecurity risks can affect payment systems (IBM, 2023) 🟦 Example 5 (General BCM) Planning helps organizations respond to emergencies (Ready.gov, n.d.)

This presentation details the Business Continuity Management (BCM) program and risk assessment for Al Wahda Mall, covering critical services like retail and security, dependencies, key risks (fire, power outage, cyberattack), real-world cases, and NC

April 12, 202611 slides
Slide 1 of 11

Slide 1 - Title

BCM Program & Risk Assessment

Organization: Al Wahda Mall | Student Name & ID | Course: BCM201

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Photo by WeLoveBarcelona.de on Unsplash

Slide 1 - Title
Slide 2 of 11

Slide 2 - Introduction

  • Al Wahda Mall is a major shopping destination in Abu Dhabi.
  • Offers retail, dining, and entertainment services.
  • High daily visitors require strong business continuity planning (NCEMA, 2019).
Slide 2 - Introduction
Slide 3 of 11

Slide 3 - Activities (BIA)

ActivityType
Retail operationsMain
Food court servicesMain
Security managementSupport
Facility maintenanceSupport
Parking managementSupport
Slide 3 - Activities (BIA)
Slide 4 of 11

Slide 4 - Critical Services

  • Retail shopping services (Al Wahda Mall, n.d.).
  • Food & beverage services.
  • Security services.
Slide 4 - Critical Services
Slide 5 of 11

Slide 5 - Critical Services Justification

  • Retail: Main source of revenue.
  • Food services: Attract customers & increase stay time.
  • Security: Ensures safety of visitors and stores.
Slide 5 - Critical Services Justification
Slide 6 of 11

Slide 6 - Dependencies

External Dependencies

  • Electricity supply (Government)
  • Suppliers/vendors

Internal Dependencies

  • Employees (Staff)
  • IT systems (Payment, CCTV)
  • Facility infrastructure (AC, elevators)
Slide 6 - Dependencies
Slide 7 of 11

Slide 7 - Risk Analysis

  • Fire in food court: Stops operations and poses safety risks.
  • Power outage: Shuts down shops and disables payment systems.
  • Cyberattack: Disrupts transactions on payment systems (IBM, 2023).
Slide 7 - Risk Analysis
Slide 8 of 11

Slide 8 - Real-world Case Studies

  • Natural Risk: Past instances of flooding in malls have limited visitor access.
  • Human-induced Risk: Cyberattacks on retail systems have caused widespread payment disruption.
Slide 8 - Real-world Case Studies
Slide 9 of 11

Slide 9 - Risk Treatment

  • Fire: Install advanced fire alarms and conduct regular emergency training (ISO, 2019).
  • Cyberattack: Implement robust cybersecurity systems and maintain secure, frequent backups.
Slide 9 - Risk Treatment
Slide 10 of 11

Slide 10 - Conclusion

BCM ensures resilience and continuity for Al Wahda Mall operations.

Protecting revenue, staff, and customers through NCEMA 7000 alignment (Ready.gov, n.d.).

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Photo by S O C I A L . C U T on Unsplash

Slide 10 - Conclusion
Slide 11 of 11

Slide 11 - References

  • National Emergency Crisis and Disasters Management Authority (2019). NCEMA 7000: National Standard for BCM. Abu Dhabi, UAE.
  • Al Wahda Mall (n.d.). About Al Wahda Mall. https://www.alwahdamall.ae
  • International Organization for Standardization (2019). ISO 22301: Security and resilience.
  • Ready.gov (n.d.). Business Continuity Planning Suite. https://www.ready.gov/business
  • IBM (2023). What is Cybersecurity? https://www.ibm.com
Slide 11 - References

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